How often should my septic tank be pumped?

Most septic tanks need to be pumped every 3–5 years, depending on household size, water usage, and system type.

What does a pre-transaction septic inspection include?

A thorough independent evaluation of the tank, baffles, pumps, alarms, and drain field with a detailed written report suitable for real estate transactions.

Do you provide septic pump outs?

We coordinate professional pump outs with trusted local partners and recommend the best provider based on your specific needs.

How quickly can you respond to a septic emergency?

We provide 24/7 emergency response with same-day service throughout Greater Victoria and the Gulf Islands.

True Water Septic | Septic Repair, Maintenance & Inspections | Greater Victoria

True Water Septic

Septic Repair, Maintenance & Inspections

Greater Victoria ∙ Sooke ∙ Gulf Islands

24/7 Emergency Response • Same-Day Service • Family-Owned Since 2025

Call Now: (250) 589-1410

Our Services

Septic Inspections for Real Estate

We provide thorough, independent inspections with detailed reports to give you the information needed for confident decisions during property transactions.

Septic Maintenance & Assessments

Comprehensive evaluations to ensure your system operates efficiently, with recommendations to maintain long-term performance.

Septic Repairs

Expert repairs for all components, big or small, delivered with quality workmanship and minimal disruption.

Routine Septic Maintenance

Ongoing care for Type 1, 2 and 3 systems, compliant with CRD bylaws. Ask about our tailored maintenance programs.

Septic Pump Outs

We coordinate professional septic tank pump outs with our network of trusted local partners. We assess your specific situation and recommend the best provider to ensure fast, reliable, and high-quality service tailored to your needs.

How a Septic System Works

Wastewater from household fixtures flows into an underground septic tank, where it is held for several days. Solids separate naturally: heavier particles settle as sludge at the bottom, while lighter materials form a scum layer on top. Beneficial bacteria break down organic matter, leaving clearer liquid (effluent) in the middle.

Over time, accumulated solids require professional pumping—typically every 3–5 years depending on usage—to prevent backups and maintain efficiency.

The clarified effluent then flows to the drain field for natural filtration and dispersal into the soil.

Regular maintenance protects your property and the environment.