Septic Maintenance & Full System Assessment
True Water Septic | Victoria ∙ Langford ∙ Colwood ∙ Sooke ∙ Saanich ∙ Sidney ∙ Metchosin ∙ Highlands ∙ Gulf Islands
Regular professional assessments identify potential issues early, extend your septic system's lifespan, and ensure reliable performance for your property.
Our thorough evaluations provide detailed insights and peace of mind for homeowners across Greater Victoria.
What to Expect During Your Maintenance Assessment
We’ve designed our process to be clear, efficient, and respectful of your time and property. Here’s exactly what happens from start to finish:
- Brief Phone Consultation
We start with a short call to discuss your septic system, answer any questions, and gather basic details about your property. - Complete Our Secure Online Form
You’ll fill out our secure form (found at the bottom of this page). It’s encrypted for your privacy and best completed on a desktop, laptop, or tablet. The form provides essential information about your system and property while serving as your authorization for us to proceed with the assessment. - Share Your System Records
If you have any existing records (as-built drawings, previous reports, etc.), please share them with us. If records are unavailable, we can request them from Island Health on your behalf (subject to their standard $50 processing fee). - Scheduling the On-Site Visit
We’ll book a convenient date and time. The on-site assessment typically takes 2–6 hours and may involve hand or machine excavation to safely access all system components. - On-Site Walk-Through & Recommendations
We’ll guide you through your system, explaining its current performance and any concerns we find. We’ll compile a clear list of recommended maintenance, repairs, or improvements. You can choose to have any of these addressed on the spot (if feasible) or schedule a follow-up visit (usually within 1–2 weeks), or simply receive your report. - Detailed PDF Report with Annotated Photos
We prepare a comprehensive report that explains how your system works, documents any work completed during the visit, and outlines remaining recommendations for optimal long-term performance. - Custom Maintenance Plan
We create a tailored maintenance plan for your system. If maintenance is completed during the assessment, we’ll provide a copy for your records. For systems with an existing plan, we update and complete that instead.
Note: Only systems with full access to all components qualify for our standard maintenance program.
Why Regular Assessments Are Worth It
Proactive care catches small issues before they become major problems. Benefits include:
- Early detection and prevention of costly emergencies
- Extended lifespan of your septic system
- Valuable documentation for real estate or personal records
- Familiar technicians who know your system over time
- Seamless coordination for any required tank pumping
- Complete peace of mind about your system’s health
Ready to Schedule?
A professional assessment is the smartest investment you can make in your septic system.
True Water Septic — Keeping Island septic systems healthy since 2025.
Professional, straightforward service you can trust.