Septic Pump Replacement: Fast, Reliable Fixes for your System

Effluent Pumps · Dosing Pumps · Grinder Pumps · Lift Stations


True Water Septic | Victoria ∙ Langford ∙ Colwood ∙ Sooke ∙ Saanich ∙ Sidney ∙ Metchosin ∙ Highlands ∙ Gulf Islands


Your septic pump is the heart of any pressurized system—quietly pushing effluent to the drain field so your home stays dry and our Island waters stay clean. When it fails, though, backups and alarms hit fast, turning a minor hiccup into a messy emergency.

At True Water Septic, we specialize in diagnosing and replacing effluent and grinder pumps for onsite systems across Greater Victoria. We don't pump tanks (we partner with trusted locals for that), but we handle everything else: from on-site assessment to full installation, often same-day.

Don't let a failing pump flood your plans. Here's what you need to know—and how we make replacement simple, affordable, and hassle-free.

Signs Your Septic Pump Needs Replacement (Catch It Early)

Pumps typically last 10–20 years, depending on usage and maintenance, but wear shows up in these red flags we've seen on hundreds of Island jobs:

  • Persistent Alarm Activation: A steady beep or flashing light on your control panel—often signaling high water levels or pump overload.

  • Slow Drains or Gurgling: Toilets, sinks, or showers backing up, even after reduced water use.

  • Soggy Yard or Odors: Wet spots over the drain field or foul smells from untreated effluent surfacing.

  • Noisy Operation or Burning Smell: Unusual humming, grinding, or heat from the pump chamber—early burnout warning.

  • Frequent Tripping Breakers: Electrical shorts from a failing motor.

  • Low Flow or Uneven Dispersal: If your system's pressurized, uneven effluent distribution can clog the field fast.

Spot these? Stop water use and call us at (250) 589-1410—we'll talk you through it 24/7.

Why Pumps Fail (And How to Prevent It)

Most failures aren't random—they're preventable with routine care:

  • Overloading: High household use (e.g., hot tubs, garbage disposals) without annual checks.

  • Debris Buildup: Clogged effluent filters let solids jam the impeller.

  • Power Issues: Voltage fluctuations or dead float switches.

  • Neglect: Skipping maintenance lets biomat or roots invade.

Pro Tip: Annual inspections (just $325–$450) catch 90% of issues early. 

Our Septic Pump Replacement Process: Step by Step

We make it straightforward—no digging up your yard unless absolutely necessary. Expect 2–6 hours on-site for most jobs.

  1. Emergency Response & Diagnosis
    Call or text—we arrive fast (often within hours in Victoria, Sooke, or Langford). We'll silence alarms, check levels, test electricals, and use probes to pinpoint the issue. No guesswork.

  2. Tank Pump-Out Coordination
    If solids are high, we'll call in a licensed pumper to clear the tank first—essential for safe access.

  3. Pump Removal
    Isolate power, drain the chamber, and extract the old pump. We inspect floats, wiring, and pipes for related damage (e.g., cracked check valves).

  4. New Pump Installation
    Install a high-efficiency replacement matched to your system We use only reputable makes and models.

  5. System Testing & Calibration
    Prime, run cycles, and verify flow. Adjust timers and alarms for optimal performance.

  6. Cleanup & follow-up
    Leave your site spotless with warranty info and maintenance tips. 

Why Choose True Water for Your Pump Replacement?

  • Local Experts: With years of industry experience— we've replaced many pumps without a callback.

  • Eco-Focused: We prioritize low-energy, long-life pumps to protect our aquifers and bays.

  • Warranties: 2–5 years on parts/labor; manufacturer-backed.

  • 24/7 Availability: Emergencies don't wait—we're here, rain or shine.

  • No Pump-Out Hassle: Seamless coordination so you deal with one team.

Don't risk a further costly repairs from an ignored pump. Call today for a free phone consult or to book: (250) 589-1410

Stay flowing,

The True Water Septic Team

Keeping your system—and our Island—healthy!